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Michelle Palermo-Biggs
Featured Project
​Using AI in the Workplace
Self-paced/ Articulate Rise 360
This course includes six self-paced interactive lessons. The purpose of this course is to provide participants with practical knowledge and skills to responsibly integrate AI tools into their workplace routines, enhance productivity, and mitigate potential risks.
What People Are Saying
Jennifer Smith Lapointe, PhD
"I am pleased to recommend Michelle Palermo- Biggs for any role involving curriculum development, instructional design, or learning management. Michelle consistently demonstrates exceptional leadership, adaptability, and strategic thinking in a fast-paced, evolving environment.
Her ability to design and implement high-impact learning programs, often under tight deadlines and shifting priorities, has been instrumental in driving both learner engagement and measurable performance outcomes. Michelle combines deep pedagogical knowledge with a sharp eye for scalable solutions, leveraging data and stakeholder feedback to continuously optimize learning content and delivery methods.
Equally impressive is her skill in managing cross-functional teams, coordinating with subject matter experts, and integrating new technologies to improve learning experiences. Her solutions-focused approach to managing complexity makes her a true asset to any organization navigating rapid growth or transformation."
Morgan Webb, MBA
​​"I’ve had the pleasure of working alongside Michelle, a phenomenal instructional designer who brings strategy, creativity, and heart to every learning initiative. From company-wide programs to targeted leadership development, she designs experiences that engage, educate, and inspire—leveraging multiple learning modalities to meet people where they are. Her impact is felt across the org and beyond."
​Sara Borgardt White, PHR
"I had the pleasure of co-managing Michelle Palermo-Biggs on our Learning, Development & Performance Management team, where she consistently demonstrated deep expertise in instructional design, content development, and cross-functional collaboration.
One of her standout contributions was her ability to translate externally purchased content into the common language and themes our company uses—making it not only easier to understand, but also more impactful for our employees. She also played a key role in enhancing our intake process, ensuring that the training programs we developed were tightly aligned with the goals and desired outcomes of each department or requestor.
In addition to her design skills, Michelle was a trusted consultant to senior leadership, particularly on business acumen sessions, where her strategic input helped shape effective, results-driven learning experiences. She also took the initiative to mentor a newer team member in instructional design and eLearning, helping to build capability within the team and foster a strong, collaborative culture.
Michelle brings a thoughtful, user-centered approach to everything she does, and I truly valued her expertise, creativity, and team-oriented mindset. She would be an asset to any organization looking to elevate its learning strategy.
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