Michelle Palermo-Biggs, EdD
Welcome to My Portfolio!
I'm Michelle Palermo-Biggs, a Learning & Development leader and Instructional Architect with over 15 years of experience turning strategic business goals into measurable organizational capabilities. I design scalable learning programs and leadership cohorts that cut through complexity, build confidence, and elevate team performance.
With a background rooted in education and a collaborative, consultative approach, I’ve spearheaded end-to-end training transformations across fast-paced and highly regulated industries, from life sciences and pharma to tech and financial services. I love partnering with executive leaders and cross-functional teams to translate intricate subject matter into engaging, scenario-based e-learning, interactive digital experiences, and blended learning paths.
At my core, I’m a champion for human-centered design and continuous learning. I build agile teams and strong partnerships to tackle real business pain points—creating practical, forward-thinking solutions that empower people, boost efficiency, and deliver lasting impact.
Featured Project
MS 365 Copilot Notebooks
This is a 10-minute self-paced Rise 360 microlearning module designed to provide an overview of Microsoft Copilot Notebooks before a customized team workshop. It covers the essential Copilot Notebooks features and tools, ensuring participants arrive ready to create practical and useful Copilot Notebooks.
What People Are Saying
Jennifer Smith Lapointe, PhD
Michelle and Jen were teammates and Michelle also managed Jen
"I am pleased to recommend Michelle Palermo- Biggs for any role involving curriculum development, instructional design, or learning management. Michelle consistently demonstrates exceptional leadership, adaptability, and strategic thinking in a fast-paced, evolving environment.
Her ability to design and implement high-impact learning programs, often under tight deadlines and shifting priorities, has been instrumental in driving both learner engagement and measurable performance outcomes. Michelle combines deep pedagogical knowledge with a sharp eye for scalable solutions, leveraging data and stakeholder feedback to continuously optimize learning content and delivery methods.
Equally impressive is her skill in managing cross-functional teams, coordinating with subject matter experts, and integrating new technologies to improve learning experiences. Her solutions-focused approach to managing complexity makes her a true asset to any organization navigating rapid growth or transformation."
Morgan Webb, MBA
Morgan and Michelle were on the same team
"I’ve had the pleasure of working alongside Michelle, a phenomenal instructional designer who brings strategy, creativity, and heart to every learning initiative. From company-wide programs to targeted leadership development, she designs experiences that engage, educate, and inspire—leveraging multiple learning modalities to meet people where they are. Her impact is felt across the org and beyond."
Sara Borgardt White, PHR
Sara Managed Michelle directly
"I had the pleasure of co-managing Michelle Palermo-Biggs on our Learning, Development & Performance Management team, where she consistently demonstrated deep expertise in instructional design, content development, and cross-functional collaboration.
One of her standout contributions was her ability to translate externally purchased content into the common language and themes our company uses—making it not only easier to understand, but also more impactful for our employees.
In addition to her design skills, Michelle was a trusted consultant to senior leadership, particularly on business acumen sessions, where her strategic input helped shape effective, results-driven learning experiences. She also took the initiative to mentor a newer team member in instructional design and eLearning, helping to build capability within the team and foster a strong, collaborative culture.
Michelle brings a thoughtful, user-centered approach to everything she does, and I truly valued her expertise, creativity, and team-oriented mindset. She would be an asset to any organization looking to elevate its learning strategy.